In the video below,I will explain to you how to Increase your uber driver ratings by at least 90% and perfectly set yourself up to get a 5 star rating almost every single time that you have a passenger in your car. Now if you don’t understand the importance behind uber driver ratings, I highly suggest that you click here for more info. Now let’s get move on..
Increasing your uber driver ratings tip#1.Have some Social Intelligence.
Step 1-Always greet the passenger first. Step2-Confirm the destination, Step 3 make small talk pertaining to the destination and ASK QUESTIONS. You will find out that the more questions you ask, the less you have to speak due to the passenger talking 80% of the time. Understand that you will have passengers that are not into having conversation and they see you nothing more than a service to take them point A to point B. That is ok, but whats not ok is failing to pick up on the signals. Talking too much can and will irritate a passenger and will hurt your chances of getting a 5 star rating by that passenger.
Increasing your uber driver ratings tip#2. Always have G.M.A.W
This is all you really need to provide to your passenger. If you get passengers(and you will if you haven’t already) that are going out to the club, date party or some type of special occasion, they are not going to mind you offering them a mint or strip of gum. Water is also handy for people who are obviously thirsty and wouldn’t mind grabbing a water. This is good especially for the summer. Oh yea, and for drunks who may have a chance on barfing all over your backseat…
Magazines are specifically good for morning workers. Sometimes or maybe most of the time, morning workers aren’t in the mood to talk, especially if they woke up 30 mins prior to your arrival,ESPECIALLY IF THEY AREN’T EXCITED TO GO TO WORK. They may still want there “me-time”. So It’s always good to have some magazines in the backseat pockets where they can read and occupy their mind for the ride.
Auxiliary cords are very useful every day, but in my experience, its used a lot more on weekend nights. I always offer it to “party-goers” and they usually take me up on my offer. Having an aux cord is also very handy for drivers that don’t like to talk or don’t know how to successfully defend engage in convo. Always ask the passenger if they want to listen to anything specific, then let them know that you are equipped with an aux cord.
Increasing your uber driver ratings tip#3-KEEP YOUR CAR CLEAN and MAKE SURE IT RUNS WELL!
Need i say more? first impressions are everything and how your car looks and smells will count towards increasing your rating or go against you rating. Give your car an oil change when needed. Check your tires. The last thing you need is a flat tire with a passenger. That’s definitely an automatic one star…
Increasing your uber driver ratings tip#4. Don’t dress bummy…
I highly recommend Professional attire, like a 2 or 3 piece suit, Casual, which can be like a regular polo or t shirt, nice jeans and good shoes or a mixture of both(which is my personal favorite) jeans, nice shirt and shoes and a blazer. I get great compliments all the time and it always helps me Increase my uber driver rating. Understand that what you look like is a reflection of your professionalism. And there will be passenger taking mental notes.
Increasing your uber driver ratings tip#5. Take a ride (as a passenger) at least once or twice a month.
This will give you the extra edge over everyone else because you get new insight from other drivers, see what they do right and/ or wrong but most importantly, you can take mental (or physical) notes on their overall customer service. Then you can compare your service to his/hers and see what you need to work on. Always work on yourself. This is key.
Enjoy the video!
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